Refund policy

RETURN POLICY

The user has the right to return the item within 14 calendar days of receiving the order. The return costs are at the buyer's charge except if it is a delivery error from the "Troisième Oeil Club".

Any item to be returned must be returned in perfect condition, in blister pack, unworn, unopened and with all original tags still attached. It is mandatory to inform via the after sales service your wish to return the item. If you have not contacted the returns department, returned items will not be accepted.

I would like to inform you that if you wish to make a size change, we will act according to the remaining stock. If it is no longer available we will not be able to send the product back to you in the size you require.

Please note that if you wish to make a size change, we will act according to remaining stock.

Please use a reputable and reliable shipper with tracking or postage information. Lost and stolen packages are not our responsibility. Hand delivered returns will not be accepted unless agreed by us via email.

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Following receipt of the return, the "Third Eye Club" will provide the user with an online credit or proceed with the refund of the item and the original shipping costs.